
A dump was saved in: C:\WINDOWS\MEMORY.DMP. I note that the PC reliability history tells me " The computer has rebooted from a bugcheck.
#Pdfpenpro 9 crashes when selecting print update
I have tried to run the HP Print & Scan Doctor (v 5.3) - the first time it detected an issue and invisibly fixed it (I think this was an update - I had previously attempted to uninstall and re-install the printer), but now it tells me that everything is working. I don't know if this is related to the printer problems. I usually just close this message and carry on and at some stage I will get a message saying that scan to device has been enabled, until I get the lost connection message again.

I also keep getting repeated messages telling me that I cannot "scan to device" - the message says connection has been lost. I can send jobs to the printer wirelessly without problems from another PC (Windows 7 laptop). Once the sequence is complete the PC will be stable for all other tasks until the next time I try to print (once or twice a month). If I attempt to cancel the print job through print manager during this sequence then Windows will crash. Often Windows will crash before that process is complete and it will repeat the restart and eventually purges the print queue. The PC will restart after the crash and attempts will be made to purge the print queue. I am having repeated problems with Windows 10 (on my Zoostorm PC) stopping unexpectedly when I communicate wirelessly with my printer.

DesignJet, Large Format Printers & Digital Press.

